Privacy Policy

This Privacy Policy explains how DrapeIQ collects, uses, discloses, and otherwise processes personal information in connection with drapeiq.com, the DrapeIQ Studio, and related services that link to this policy.

The information we collect depends on how you interact with DrapeIQ, whether you are browsing the website, requesting a demo, contacting us, or using the product.

We collect information you provide directly to us, information generated through your use of the Services, and technical information collected automatically through the website and product.

• Contact and account details, such as your name, email address, company or brand information, and profile details received from authentication providers.
• Communications you send to us, including demo requests, support requests, feedback, and other correspondence.
• Workspace content, such as uploaded images, prompts, design references, generated outputs, comments, collections, and related collaboration data.
• Technical and usage information, such as IP address, browser and device information, page views, feature usage, timestamps, diagnostic data, and similar log information.

We use personal information to operate, maintain, secure, and improve DrapeIQ, and to provide the features you request.

• Create, authenticate, and secure accounts.
• Respond to demo requests, support requests, and other communications.
• Provide product functionality, including design generation, editing, search, organization, and related workflows.
• Personalize the experience and remember settings.
• Monitor usage, troubleshoot issues, and maintain the reliability, security, and performance of the Services.
• Comply with legal obligations, enforce agreements, and protect DrapeIQ and others from misuse or harm.

We do not sell personal information. We disclose personal information only in the limited circumstances needed to operate the Services, comply with law, or protect DrapeIQ and others.

• Service providers that support cloud hosting and storage, authentication, email delivery, and AI or compute infrastructure.
• Professional advisors and counterparties involved in audits, financing, business transfers, or similar corporate events.
• Government authorities, regulators, courts, or other parties when disclosure is required by law or reasonably necessary to enforce our rights, prevent fraud, or protect safety and security.

DrapeIQ processes workspace content to provide requested features such as design generation, editing, search, organization, and collaboration.

We do not use private workspace content to market your brand, and we do not use private workspace content to train DrapeIQ-owned models.

We may use third-party providers to process workspace content on our behalf when needed to deliver the Services.

We use cookies to support core website and product functionality, including maintaining sessions, remembering preferences, and helping keep the Services secure and reliable.

You can manage cookies through your browser settings, although disabling cookies may affect certain features or functionality.

We retain personal information for as long as reasonably necessary to provide the Services, support customer relationships, maintain security and business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention can vary depending on the nature of the information, the reason it was collected, and operational or legal requirements. Backup or archived copies may persist for a limited period after deletion from active systems.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to request additional information about how we process it. We may need to verify your identity before fulfilling certain requests, and we may decline a request where permitted by law.

You may opt out of marketing communications by using the unsubscribe link in those emails. We may still send transactional, support, or service-related communications.

We may revise this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or privacy practices. Any updates will be posted on this page, and the effective date will be updated accordingly. Where required or appropriate, we will provide additional notice of material changes.

If you have questions about this Privacy Policy or would like to make a privacy request, contact Drape AI LLC at connor@drapeiq.com.